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Repair Promise

Premier Electrics has nearly 40 years of experience in fixing domestic appliance faults in homes across the South of England. Since our inception, we have been committed to upholding straightforward and uncompromising standards in customer care…which we call our ‘Repair Promise'


  • All our work is fully guaranteed for 12 months (unlike some of our competitors)
  • We provide a reliable, efficient, value for money service at competitive rates
  • All repair costs are fixed with no hidden costs
  • We will do our very best to ensure that your appliance is repaired on our 1st visit
  • We will provide customers with same/next working day appointments
  • We will telephone you 30 minutes before arriving at your home for an appointment
  • We will not outsource or subcontract our work – you always know who you are dealing with
  • All our engineers are fully trained and experienced in domestic appliance repairs
  • When replacement parts are needed our engineers will only fit new, approved parts


Method of payment

Please note that you are not required to make any advance payment to secure your appointment. Instead we ask that you make full payment to the engineer at the time of the appointment using cash, debit or credit card (excluding AMEX/Diners Club).

Emergency Call Outs

Emergency Appliance Repair Call Outs

Is your fridge freezer defrosting, has your washing machine just flooded? Need someone out in a hurry? That’s not a problem at Premier Electrics.

We offer our customers same/next working day visits.

Just book online or call 0800 2289021 to organise a repair call.

Book an Engineer online today

Click on the date you would like us to call

We will be closed bank holiday Friday & Monday

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Premier Electrics have adopted a code of conduct which we refer to as our ‘Repair Promise’. This is our manifesto for the provision of expert, efficient, customer-centric kitchen and domestic appliance repairs. Integral to this statement of intent is our assurance to provide value for money services at competitive rates. We are not the cheapest and we do not position ourselves as a cheap repairs solutions provider. Our primary objective is to perform viable repairs which are designed to last, at reasonable rates, which properly extend the lifetime of your appliance...hence our commitment to a standard 1 year guarantee, a promise that our competitors are not always willing to make! UK towns include Reading, Bournemouth, Southampton, London, Brighton and more and counties we cover include Somerset, Dorset, Wiltshire, Hampshire, Berkshire, Oxfordshire, Buckinghamshire, London, Surrey, West Sussex and East Sussex.

Premier Electrics, 220 Burgess Road, Swaythling, Southampton, Hampshire, SO16 3AY | Tel: 0800 2289021 | © 2018 Premier Electrics Repairs. All Rights Reserved.

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